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The COPAC Sud Est agency,
a team attentive to your projects.
The COPAC Sud Est agency,
a team attentive to your projects.
Founded in 2011, our agency offers formwork, shoring and safety solutions throughout the Lyon, Auvergne Rhône-Alpes, PACA and Occitanie regions. Our technical sales representatives are at your side to study the technical solutions best suited to your needs.
Our aim: to optimise the productivity of your construction sites by respecting the fundamentals of safety, ergonomics and support to facilitate the implementation of equipment and reduce the arduousness of work. With a fleet of 8,000 m2, we manage your deliveries and returns.
Our commitment: Quality equipment available within 48/72 hours.
A responsive customer service that is keen to support you throughout your projects for reliable collaboration, with complete peace of mind and within a controlled budget.
Our promise: call us, we will do everything we can to provide you with an effective solution and follow-up.
Do not hesitate to call your South-East Agency at: 04 75 58 98 98
The specific features of your Copac Sud-Est agency
(this block calls the agency’s subpages)
News from your South-East agency
Find all our customer support services at Copac Sud-Est
Customer Service
A responsive team attentive to your requests to qualify and monitor your needs.
Privileged contacts who know your files and your issues for personalized monitoring in order to meet your expectations throughout your project.
Our proximity and our knowledge of the profession allow us to anticipate your needs for more human and authentic customer support, in confidence.
Our customer service team works closely with the sales team to validate inventory.
A true right-hand man of the sales department, our customer service, thanks to its versatility, can respond to your various requests such as stocks, quotes, orders, technical documentation, deliveries and returns, accounting.
Satisfying our customers is our priority.
Technical-commercial service
Mobile technical sales representatives available throughout the Auvergne Rhone-Alpes, PACA and Occitanie region.
Our responsive team is able to manage the priorities of your projects.
The cohesion between the members of the sales team, customer service, warehouse and design office allows us to provide comprehensive support.
Depending on the specifications provided by the client, our sales representatives carry out feasibility studies and look for suitable solutions in collaboration with the design office.
Our know-how and skills are our assets for personalized support for our customers. We ensure the deployment of equipment, product training and 1/4 hour security.
RD Expert support
We work closely with our centralized design office to provide suitable solutions and to optimize the volume of equipment to be made available. This allows for optimized and reduced costs and time.
Our design office supports you, from the creation of your layout plans, the list of equipment, the preparation of your order and the implementation of personalized site monitoring.
Logistics and storage
Our agency has a park of 8000 m2, we take care of the management of your deliveries and your returns. We have equipment available within 48h / 72h, with national coverage.
Our strengths are:
- Our sales and rental stock.
- Control of equipment on departure and return (traceability).
- Bringing equipment back into compliance.
A responsive and versatile team, aware of customer service and with very good knowledge of the equipment.
Construction site assembly and monitoring
We rely on reliable partners to offer you an assembly service adapted to our solutions.
With our experience in serving our customers and our excellent knowledge of the issues you may encounter, our teams at the South-East Agency monitor the proper implementation of your projects.
Support at each stage of your project and on-site monitoring with the aim of streamlining the return process guarantees the proper management of end-of-project work:
- Sending of site status report by the ADV
- End of construction site visit if necessary or at customer request
- Inspection report with photos, BR with listing of damaged and missing equipment
- Transfer quote if necessary
- Final Billing
Thanks to the continuous and rigorous monitoring by our customer service, your construction site completions are carried out with complete peace of mind, without any surprise costs, while respecting a controlled budget.
QHSE
Our QHSE department is your contact for all your requests for technical data sheets, product user guides: requests for information, CRAM Directives, OPPBTP, safety coordinators.
The COPAC Sud-Est agency in pictures
